Keeping our customers Healthy and Happy.
We Are Committed to Keeping our clients safe and healthy.
Naturelle would like to express the importance of keeping our customers safe during these times. We value our customers and we are prioritizing the safety of our clients by taking necessary measures in order to maintain the health and well-being of both you and your family.
Our team is committed to maintaining a high standard of cleanliness to ensure the safety and well-being of everyone. It is our duty to our customers to continue to keep our environment sanitary in order to reduce the spread of germs.
Because of the minimum contact we have closed our showrooms but we are available by phone and our online orders are processed within our regular delivery schedule's of 7-10 days across Canada.
All our mattresses are sealed in their original packaging, and our manufacturing process is keeping our mattresses disinfected and sanitized for our customers’ safety.
Hours of Operation
Our locations are open although our showrooms remain closed.
our showrooms are not available for viewing or trying our products.
Actions We Are Taking
Steps we are taking to ensure a safe and clean experience included.
Delivery service is to the front door only, in order to minimize contact between our delivery crew and customers.
unless client is comfortable with delivery crews entering there home we insist social distancing rules be applied.
Our delivery crew is equipped with hand sanitizer and masks and gloves
We encourage our customers to continue to shop our online store.
Naturelle staff members are here to help customers improve the quality of their sleep by helping them make the most informed and educated decisions possible when choosing a organic mattress. Our goal is to maximize the well being of our customers by increasing the overall awareness around the subject of health and organic rest.
If you have any questions or concerns feel free to contact us
Call us n Direct Tel 416-522-1811
Toll free number: 1-800-914-4690
Monday to Friday: 10:00 am - 10:00 pm ET
Saturday: 10:00 am - 6:00 pm ET
Sunday: 10:00 noon - 8:00 pm ET